You can view your purchase receipt (or down payment/preliminary contract receipt) in your personal account on our website, or it will be emailed to you once the payment/contract is completed. You can also always contact our customer service team to request a copy.

Cancellation or modification procedures vary depending on the terms of your contract. Please review the specific terms and conditions in your contract. For assistance, please contact our customer service department, who will guide you through the necessary steps. Cancellation or modification fees may apply depending on the stage of the contract.

Yes, we are constantly updating our list of available properties. Properties that appear as "not available" may have been sold, are being reserved, or are undergoing renovation. We recommend subscribing to our mailing list or activating alerts to receive notifications as soon as new properties or properties similar to those you are interested in become available.

After completing the contractual procedures and registering the property, you can collect the original documents from our main office. We will notify you in advance when all paperwork is ready. In some cases, we can send digital copies via email or arrange for a delivery service for the original documents, subject to agreement.